We want our customer to experience online shopping being simple, successful and pleasurable. To that end, we have formed a shipping, ordering and payment procedure to make your life effortless.

Please go through our shipping policies and let us know if you have any doubt or query by contacting our customer support team.

Most debit and credit card orders are shipped on the same business day.

Below are the shipping options:

Standard Air Mail Shipping (Free, i.e. no extra charges) – Delivery within 10 -15 business days

Fast / Express Shipping (extra charges) – Delivery within 7 to 8 business days

Worldwide ShippingBy default, all products will be shipped through Standard Air Mail shipping unless the customer request and pay for Fast shipping.

Important Note: If you don’t receive any of your ordered products within the above specified time limit, you are requested to wait for a maximum of 20 days more as these are International orders.

Kindly make sure that you have not missed the delivery. Signatures are needed in most countries for packet delivery. You should check at your post office if you do not receive the order within 20 days. Beyond that, they again send it back to us.

We offer international shipping to worldwide except few countries. These are Pakistan, Somalia, and South Korea. Kindly note that customs and import policies in some countries prohibit the importing of herbal products for personal usage. It is your sole responsibility to check your country’s policies in the first place.

We will not be responsible for any customs, duties or taxes that arise from your local customs office. We will also not be responsible for any additional charge for the local delivery service in your country may ask you to pay.

Our FREE SHIPPING ONLY indicates the cost for us to ship the order to your country. If you are unaware of your country’s import terms and conditions, kindly check with them before placing the order.

Estimated delivery time for items we have in stock is from the date of shipment provided no problems occur with your local customs office. NaturoGain.com will not be responsible for any issues occurring at your local customs office.

For Order Status and Returns

Please contact our customer support team.

Payment Options

Online orders can be paid via debit card, credit card, and PayPal. We accept the following credit cards: American Express, VISA, Diners Club, MasterCard, Discover, and JCB. We also accept most bank VISA or MasterCard debit cards.

35 thoughts on “Shipping Policy

  1. Bok says:

    How long will it take to South Korea?

    1. NaturoGain Team says:

      10 to 15 business days.

  2. GARY says:

    I would like to buy your products online and send it to my uncle in Ghana from USA. Please can I go ahead?

    1. NaturoGain Team says:

      Yes, after completing your order, you may send your uncle’s complete address. We will send the ordered items to him.

  3. user says:

    Is it possible to send NF Cure capsules here at Saudi? How long will it take?

    1. NaturoGain Team says:

      It will take 10 to 15 business days to reach product there.

  4. Bamidele says:

    I would love to purchase Spermac and Vital M-40 however stated on your shipment policy Nigeria where I reside is excluded. How do I go about it?

    1. NaturoGain Team says:

      We ship our products to your country. You can buy these products from our website and once we receive your payment, your ordered items will be shipped to you discreetly and it will take 10 to 15 business days to reach products to you.

  5. Niaz says:

    Can you send to Dubai UAE?

    1. NaturoGain Team says:

      Yes.

  6. Rita says:

    I want to order NF Cure and Shilajit capsules. I want to know if you ship to Nigeria and where I would get it once it arrives in Nigeria. Thank you.

    1. NaturoGain Team says:

      Yes, we ship to Nigeria and products will be delivered straight to the address provided by you in discreet packaging. It will take 10-15 business days to reach products to you.

      1. NaturoGain Team says:

        Yes

  7. Mahendra says:

    Do you ship to Mauritius?

    1. NaturoGain Team says:

      Yes

  8. Okey Nwubani says:

    How can I get Lawax and Vital M-40 pills in Nigeria? Do you have any agent or representative in Nigeria?

    1. NaturoGain Team says:

      No, we do not have any local store or outlet of our products in Nigeria however you can easily get our products online from our website. We ship our products all over the world and do discreet packaging to protect our customer’s privacy.

  9. Laolu Akins Akintobi says:

    Is your product available in Nigeria, if not, how long will it take to ship down here, and if I prefer courier shipping, what will it cost?

    1. NaturoGain Team says:

      Yes, we ship our products to Nigeria through registered airmail India.

      1. Bindu Dhanuar says:

        Do you ship your products to Orissa?

        1. NaturoGain Team says:

          Yes

  10. Salim Sunkar says:

    Hello! Do you ship your products in Kenya?

    1. NaturoGain Team says:

      Yes.

  11. ADENIYI EMMANUEL says:

    Hello, do you ship your products to Nigeria?

    1. NaturoGain Team says:

      Yes

  12. Dan says:

    Hi, do you ship to Philippines?

    1. NaturoGain Team says:

      Yes

  13. Joel says:

    How can I order?

    1. NaturoGain Team says:

      You can order these products online through your PayPal account or debit or credit card.

  14. Ranjit says:

    I live in Kuwait. Do you ship to Kuwait?

    1. NaturoGain Team says:

      Yes

  15. Dawit says:

    I live in Ethiopia. Do you ship to Ethiopia?

  16. john omorodion says:

    How many days will it take to get to italy if i buy product from your website

    1. NaturoGain Team says:

      10-15 days

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